Terms & Conditions
Elevator & Lift Services – India
Welcome to Oracle Elevators . By accessing or using our website and services related to elevator services, lift installation, lift maintenance, repair, modernization, and AMC services, you agree to comply with and be bound by the following Terms & Conditions. If you do not agree, please do not use our website or services.
Last updated: 22 December 2025
Terms & Conditions for Elevator and Lift Services
Terms & Conditions for Elevator and Lift Services – Discover 7 essential rules for safe, reliable, and trusted lift and elevator solutions.
Welcome to Oracle Lift & Escalators Pvt. Ltd.
By accessing or using our website https://oracleelevators.co.in/, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
Scope of Services
Oracle Elevators is a professional elevator company in India offering services including but not limited to:
Supply and installation of elevators & lifts
Lift maintenance and Annual Maintenance Contract (AMC) services
Elevator repair and emergency breakdown services
Lift modernization and upgrades
Passenger lifts, home lifts, hospital lifts, goods lifts, and commercial elevators
All services are subject to site inspection, technical approval, material availability, and written agreement.
About Our Terms & Conditions for Elevator and Lift Services
1. About Our Services
We provide elevator and lift-related services including but not limited to:
Elevator & lift installation
Lift maintenance & AMC services
Elevator repair & breakdown services
Lift modernization and upgrades
All information provided on this website is for general guidance only and may vary based on site conditions and technical requirements.
We are an elevator company in India providing comprehensive solutions including but not limited to: Elevator & lift installation, Lift maintenance & AMC services, Elevator repair & breakdown services, Lift modernization & upgrades, Passenger lifts, home lifts, and commercial elevators. All services are subject to site inspection, technical feasibility, and mutual agreement.
All service information displayed on this website is intended for general informational purposes only. Actual services, specifications, timelines, and pricing may vary depending on site conditions, technical feasibility, customer requirements, statutory norms, and safety standards.
Eligibility & User Responsibility
Users must be legally capable of entering into binding contracts under Indian law.
By submitting inquiries, you confirm the accuracy of the information provided.
You agree to use the website only for lawful purposes related to elevator and lift services.
2. Website Usage
You agree to use this website only for lawful purposes.
You must not:
Misuse the website content
Attempt unauthorized access
Submit false or misleading enquiries
The content on this website is for general information purposes only. You agree not to misuse, copy, modify, or distribute website content without written permission. Unauthorized use may result in legal action.
Copy, reproduce, or misuse website content without authorization
Attempt unauthorized access to servers, systems, or databases
Upload malicious software, viruses, or harmful code
Submit false, misleading, or fraudulent enquiries
Any misuse may result in restricted access and legal action where applicable.
3. Service Enquiries
By submitting an enquiry or contact form on this website:
Service Orders & Confirmation
Service requests made via website, phone, WhatsApp, or email are subject to confirmation.
Final pricing depends on site conditions, technical specifications, and material requirements.
We reserve the right to accept or reject any service request.
4. No Price Disclosure
Prices may vary based on site conditions, specifications, and location.
All service-related discussions, quotations, or commitments will be provided separately after site inspection or formal communication.
All prices are quoted in applicable currency and may be subject to taxes.
Advance payment may be required for lift installation, modernization, or AMC services.
Delayed payments may result in service suspension.
Any quotations, timelines, or commitments will be provided only after inspection and official communication. Information on this website does not constitute a binding offer.
Lift Installation & Maintenance
Installation timelines are estimates and may vary due to site readiness or external factors.
Lift maintenance services are provided as per agreed AMC terms.
Improper usage, overloading, or third-party interference voids service responsibility.
5. Intellectual Property
All content including text, images, logos, graphics, and designs are the intellectual property of Oracle Lift & Escalators Pvt. Ltd.
Unauthorized use, reproduction, or distribution is strictly prohibited.
All content including text, images, logos, and branding related to Oracle Elevators are protected intellectual property and may not be used without permission.
are the exclusive intellectual property of Oracle Lift & Escalators Pvt. Ltd.
Unauthorized copying, reproduction, modification, or distribution of any content is strictly prohibited and may result in legal action.
6. User Responsibilities
Users agree:
To provide accurate information while submitting enquiry forms
Not to misuse the website or submit false or misleading information
Not to attempt unauthorized access or disruption of website functionality
Warranties
Warranty terms vary depending on product, brand, and service agreement.
Warranty does not cover damage due to misuse, negligence, power issues, or unauthorized repairs.
7. Limitation of Liability
We make reasonable efforts to keep the website updated and accurate.
However, we shall not be held responsible for any loss or damage arising from reliance on the information provided on this website.
We are not responsible for indirect, incidental, or consequential damages.
Liability, if any, is limited to the value of the service provided.
Safety & Compliance
Clients must follow all safety guidelines provided during elevator use.
We comply with applicable elevator safety standards and regulations in India.
The company is not liable for accidents caused by misuse or non-compliance.
Quotations & Estimates
All quotations are indicative and valid only for a limited time.
Final pricing may change due to site conditions, shaft size, civil work readiness, electrical provisions, or regulatory requirements.
Any additional work requested by the client will be charged separately.
8. Third-Party Links
External links, if any, are provided solely for convenience and informational purposes.
We are not responsible for the content, services, or policies of such external websites.
This website may contain links to third-party websites for informational purposes.
We do not control or endorse the content, services, or policies of such external websites and are not responsible for any loss or damage arising from their use. Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
9. Privacy Policy
Please review our Privacy Policy to understand how we collect and use information.
We value your privacy.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information submitted through this website.
All content including text, images, logos, and branding related to Oracle Elevators are protected intellectual property and may not be used without permission.
Client Obligations
The client agrees to:
Ensure proper power supply and site safety
Restrict access to authorized personnel only
Follow load limits and operational instructions
Inform immediately in case of malfunction or breakdown
Failure to comply may result in service denial or warranty void.
Changes to Terms & Conditions for Elevator and Lift Services Services
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions for Elevator and Lift Services at any time without prior notice. Any changes will be effective immediately upon posting on this page.
We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon posting on this page. Continued use of the website constitutes acceptance of the updated terms.
We may update these Terms & Conditions at any time without prior notice. Continued use of our website or services implies acceptance of updated terms.
Termination
We reserve the right to suspend or terminate services if:
Terms are violated
Payments are delayed
Unsafe operating conditions are identified
10. Governing Law
These Terms & Conditions for Elevator and Lift Services shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Indian courts.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts within India.
11. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Oracle Lift & Escalators Pvt. Ltd.
Website: https://oracleelevators.co.in/
Phone: +91 87145 06777
Email: oracleliftspvtlimited@gmail.com
Breakdown & Emergency Services
Emergency support is provided based on service agreement and availability.
Response time may vary depending on location and severity of the issue.
Temporary shutdown may be required for safety reasons.
12. Service Coverage & Availability
Oracle Lift & Escalators Pvt. Ltd. Terms & Conditions for Elevator and Lift Services provides elevator and lift services across various locations in India, subject to availability. Service timelines, availability, and response times may vary depending on location, site conditions, and technical requirements. We reserve the right to accept or decline service requests based on feasibility.
13. Maintenance & AMC Terms
Terms & Conditions for Elevator and Lift Services Annual Maintenance Contract (AMC) services are governed by mutually agreed terms mentioned in the service agreement. Preventive maintenance schedules, breakdown response times, and replacement of parts are subject to the selected AMC plan and site conditions.
14. Installation & Modernization Disclaimer
Terms & Conditions for Elevator and Lift Services Elevator installation, modernization, and upgrade services are executed based on site inspection, building structure, electrical availability, and safety compliance. Any timelines mentioned are indicative and may change due to external factors such as civil readiness, approvals, or force majeure events.
15. Safety & Compliance
Oracle Lift & Escalators Pvt. Ltd. Terms & Conditions for Elevator and Lift Services follows industry-standard safety practices and applicable regulations during installation, maintenance, and repair services. Customers are responsible for ensuring site access, power availability, and compliance with local building regulations.
16. Warranty & Spare Parts
Terms & Conditions for Elevator and Lift Services Warranty on elevator components and spare parts, if applicable, is subject to manufacturer terms and proper usage. Normal wear and tear, misuse, or unauthorized repairs are not covered under warranty.
17. Downtime & Service Interruptions
Terms & Conditions for Elevator and Lift Services While we strive to provide uninterrupted service, we shall not be liable for delays or interruptions caused by factors beyond our control, including power failures, natural calamities, third-party dependencies, or site inaccessibility.
18. Intellectual Property & Branding
Terms & Conditions for Elevator and Lift Services The brand name Oracle Elevators, along with associated logos, website content, and service descriptions, are owned and operated by Oracle Lift & Escalators Pvt. Ltd. Any unauthorized use of brand assets is strictly prohibited.
19. Limitation of Service Guarantees
Terms & Conditions for Elevator and Lift Services Information provided on this website regarding elevator services, lift maintenance, repair, or modernization does not constitute a legally binding offer. Final service scope and pricing will be confirmed through official quotations or agreements.
20. Governing Law & Jurisdiction
These Terms & Conditions for Elevator and Lift Services shall be governed and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website or services shall be subject to the jurisdiction of competent courts in India. These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.